Privacy Notice

Who we are

This website is operated by Genetix Group, Via Lugano 13, 6982 Agno, Ticino, Switzerland (“Genetix”, “we”). This notice describes how we handle personal data collected through this website.

What we collect

When you use the contact form, we process the information you provide: your name, organisation, job title, business email address, telephone number (if given), country, area of interest and message. Please do not submit patient information or other sensitive personal data through this website; the form is not intended for such data.

Beyond the contact form, this website stores only your cookie-consent choice in your browser. No analytics or advertising trackers run by default. If optional analytics are introduced in the future, they will run only with your consent and this notice will be updated.

Why we process it

We use contact-form data solely to respond to your enquiry and to follow up on it. The legal basis is our legitimate interest in responding to business enquiries and, where applicable, steps taken at your request prior to entering into a contract.

How long we keep it

Enquiry data is retained for as long as needed to handle your request and any follow-up, after which it is deleted unless a longer period is required for legitimate business or legal reasons.

Sharing

We do not sell personal data. Enquiry data is accessible to the Genetix team members who handle your request and to the service providers that operate our website infrastructure and message delivery, under appropriate safeguards.

Your rights

Depending on applicable law, you may have rights to access, correct, delete or restrict the processing of your personal data, and to object to processing. To exercise these rights, or for any privacy question, please contact us via the contact form or by post at the address above.

Changes

We may update this notice as the website or applicable requirements evolve. The current version is always published on this page.